We offer refunds and exchanges on all items returned within 28 days, as long as they are unused and in the condition they were delivered in.

We can offer you the best prices because we have excellent contacts with a wide range of suppliers, who can get us the best deal on the most popular trainers.

We offer free delivery everywhere in the UK when you place an order for £50 or over. Orders under £50 are charged £3.99 for delivery.

If your shoes aren't the right size, or you change your mind about the style you want, we'll be happy to exchange them for a different pair. If they're the same price, then there's no more to pay, but if the price is different we'll either refund you or charge the difference.

Yes! You can buy gift cards online and in our Bristol store, so you can surprise your loved ones with a gift they'll love.